Customer Reviews

Testimonials at Audi North Shore
Thank you for visiting our Customer Reviews page at Audi Northshore. We take pride in our high level of customer service. Therefore we'd like to share with you some of the great comments and testimonials that some of our customers have said about us recently.

Of course, feel free to leave us your own comments on any of your favorite review sites:



"Problems with CPO Vehicle Handled by North Shore Service"
 
by  | Source: Google Reviews 

 Purchased an CPO Allroad from a Chicago dealership and had several problems they could not or would not repair. After several months and many trips to Chicago and other dealerships I contacted Northshore and spoke with service manager (Jason). He set me up with service, got me a loaner vehicle, and they found the problems and repaired my vehicle through warrantee service, even though other dealerships could not do so! They have a new customer even though they are not close to my location. So pleased with the service was I that I had them service my wife's A4 serviced there. 


"Excellent service considering I didn't buy an Audi"

by  | Source: Cars.com

Rating from Acura Lover

(4.0)
Customer Service4 out of 5
Buying Process4 out of 5
Quality of RepairN/A
Overall Facilities5 out of 5


I bought my 2010 Acura TL Tech SH-AWD sedan from NS Audi back in August and was very happy with the experience. I never felt rushed to get my transaction completed. I never felt like they treated me differently not buying an Audi. The people I dealt with were very nice and just made me feel like an important customer. I flew in the night before to pick up my vehicle and they came and gave me a ride from the hotel to their dealership. I would highly recommend this dealership for new or used vehicles.


"The Whole Staff is Professional and Friendly"
by Casper | Source: Dealerrater.com 

The whole sales process was easy and fun. The entire staff is professional and friendly. I got a great deal on the car I wanted. 

Customer Service: 5 Star
Quality of Work: 5 Stars
Friendliness: 5 Stars
Overall Experience: 5 Stars
Price: 5 Stars
Overall Score: 5 Star Rating   5.0  

 

Hours

  • Monday 9:00 AM - 8:00 PM
  • Tuesday 9:00 AM - 8:00 PM
  • Wednesday 9:00 AM - 8:00 PM
  • Thursday 9:00 AM - 8:00 PM
  • Friday 9:00 AM - 6:00 PM
  • Saturday 9:00 AM - 5:00 PM
  • Sunday Closed

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